•ORDERS: posted the same day or next day, depending on when you order. You should receive your parcels a couple of days once ordered. You will receive payment and shipping confirmation emails

•Please always supervise your pooch with any items 

•Hand washing our items is always the best way that we would recommend 

•payments are taken via bank transfer or PayPal 

•We stock small dog items up to large dog items, if there's something you want but can't as of yet see it on our website please contact us 

•If your items do not fit your pooch, we can accept exchanges (as long as the item is back with us within 10 days and in the same condition as you received it in) however we do ask for the postage amount to send your exchange item back to you